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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Denise Montz

November 5, 2025

5  out of  5
rating by Denise Montz
"Britney and her team took over our account from our previous State Farm agent and we have not been disappointed. We met Britney in her office after the transition and felt as if we were in good hands. We have been customers of State Farm for more than 30 years. We must say that the customer service has always been very personable, courteous and helpful. Fernanda and James worked together this week to help us get a speedy turnaround to our loan doc request. Thank you so much for your help. Highly recommend!!!!"
We responded:
"Thank you so much for your wonderful review and for trusting us with your account after so many years with State Farm! We're thrilled to hear that you felt comfortable and well cared for during the transition. Fernanda, James, and the entire team truly appreciate your kind words and are glad we could assist with your loan document request promptly. Your recommendation means a lot to us, and we look forward to continuing to provide you with personable and courteous service for many years to come! -Brittany"
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Tricia Ortega

November 2, 2025

5  out of  5
rating by Tricia Ortega
"Bre was fast and efficient with helping me transfer my policy from out of state. We had such an issue with our previous agent, it was a nice relief to find an office with staff who cared!"
We responded:
"Thank you for taking the time to leave us a 5-star review! We appreciate your feedback regarding your experience with Bre and are so pleased to hear how quickly and efficiently she handled your policy transfer from out of state. It is always our goal to provide caring and helpful service, and we are glad that Bre and our team were able to offer a seamless and positive experience, especially after the issues you encountered with your previous agent. We're happy to have you as a customer!"
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Michael Martinez

October 31, 2025

5  out of  5
rating by Michael Martinez
"Was getting way overcharged at my other insurance company, and got an e-mail from Brittany, I thought it was the quote was a bit high, then I find out it was for 2 cars, so I had her call me back, my mom and I got both vehicles and our home covered, for less than what we we paying for just 2 vehicles at the other insurance company, we were actually thinking of ditching both cars and insurance and take Uber, as insurance casts are thru the roof. Thank you Brittany"
We responded:
"Thank you so much for the fantastic review and for choosing our office for your insurance needs! We are thrilled to hear that we were able to bundle your two vehicles and your home coverage for less than what you were paying for just the vehicles elsewhere. Finding significant savings like that is exactly why we're here. We understand that insurance costs can be high, and we're so glad we could help you and your mom stay on the road (and keep your cars!). We appreciate you trusting us with your business!"
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Caleo Ryan

October 28, 2025

5  out of  5
rating by Caleo Ryan
"Bre and Brittany are wonderful to work with, knowledgeable, and fair rates! :)"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that we were able to provide you with knowledgeable service and fair rates. It was a pleasure working with you, and we're always here to help with your auto and renter's insurance needs! :)"
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Karen Norton

October 21, 2025

5  out of  5
rating by Karen Norton
"Bre is awesome!!"
We responded:
"Thank you so much for the 5-star review! We're thrilled to hear that you think Bre is AWESOME! We truly appreciate your kind words and support. Looking forward to seeing you again soon!"
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Guillermo Romero

October 21, 2025

5  out of  5
rating by Guillermo Romero
"Very satisfied with the overall customer service provided by Fernanda. She was very patient, knowledgeable, and transparent with the qoute I had requested. I was able to get the answers I needed and was very satisfied with the overall experience. Highly recommend!"
We responded:
"Thank you so much for your 5-star review! We're delighted to hear that Fernanda provided you with patient, knowledgeable, and transparent service. It's wonderful to know you had a great experience and got all the answers you needed. We truly appreciate your recommendation and look forward to assisting you again!"
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Timur Saifulin

October 17, 2025

5  out of  5
rating by Timur Saifulin
"I am very grateful to Fernanda for her high professionalism, competence, kind attitude towards clients and beautiful smile."
We responded:
"Thank you so much for your kind words! We're delighted to hear that Fernanda provided you with such a positive experience. We'll be sure to share your compliments with her. Looking forward to serving you again!"
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anne La Sala

October 16, 2025

5  out of  5
rating by anne La Sala
"Fernanda was a pleasure to talk to - she answered all questions I had and handled my payment .... it is nice to know you can count on high quality customer service thanks to Fernanda"
We responded:
"Thank you so much for your wonderful 5-star review! We're thrilled to hear that Fernanda provided you with excellent customer service and was able to assist you with all your questions and payment. We'll be sure to pass along your kind words to her. Your satisfaction means a lot to us!"
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Eve Wasabi

October 16, 2025

5  out of  5
rating by Eve Wasabi
"Great atmosphere, everyone was super kind. Bre was very helpful and explained everything really well. Will come back for anything in the future."
We responded:
"Thank you so much for the 5-star review and your kind words! We're thrilled to hear you had a great experience and that Bre was able to assist you so well. We look forward to welcoming you back anytime you need us!"
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Kaylah

October 15, 2025

5  out of  5
rating by Kaylah
"Great people. Bre was really helpful with all the questions."
We responded:
"Thank you for your wonderful feedback! We're glad to hear Bre was helpful and that you had a positive experience with our team. We appreciate your support and look forward to assisting you again in the future!"
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Cathy Cortez

October 15, 2025

5  out of  5
rating by Cathy Cortez
"Went in and i had a great customer service from Bre, she was great and super friendly. Discussed my options and gave me a few options. I def recommend asking for Bre when you go in."
We responded:
"Thank you so much for your kind words! We are delighted to hear you had such a great experience with Bre. We'll be sure to pass along your positive feedback to her and recognize her for her outstanding service. Your recommendation means a lot to our team. We look forward to serving you again soon!"
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joana cortez

October 15, 2025

5  out of  5
rating by joana cortez
"This is a great establishment.. The agents here are so polite and are always going on and beyond for there clients. Bre was amazing and help me with all the questions I had."
We responded:
"Thank you for the wonderful review! We are so glad to hear that you had a great experience with our team and with Bre. We will be sure to pass along your kind words to her. Our agents work hard to go above and beyond for our clients, and it is incredibly rewarding to know that their efforts are appreciated. We truly appreciate your support and look forward to assisting you again in the future!"
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Joel

October 15, 2025

5  out of  5
rating by Joel
"Just moved to Vegas not too long ago and Bre was such a great help you have no idea anyone who needs help should go check her out !!!!"
We responded:
"Thank you for the fantastic review! We are so happy to hear that Bre was able to provide such great assistance as you've been getting settled in Las Vegas. We know that moving can be stressful, so it's wonderful to know she made the process smoother for you. We truly appreciate you recommending her and will be sure to share your kind words with her. Welcome to Vegas!"
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Chaiz Zubia

October 15, 2025

5  out of  5
rating by Chaiz Zubia
"Bre was great"
We responded:
"We're so happy to hear that Bre provided you with such wonderful service! It's always great to get feedback like this, and we're very proud to have Bre on our team. Thanks again for your review, and we look forward to your next visit!"
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Chris Cortes

October 15, 2025

5  out of  5
rating by Chris Cortes
"Bre was great!"
We responded:
"Bre will be thrilled to hear this! Thank you for taking the time to share your positive feedback. We're glad we could provide you with a great experience."
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Aaden

October 15, 2025

5  out of  5
rating by Aaden
"Bre was a great help!"
We responded:
"This is wonderful to hear—thank you for your fantastic review! We're incredibly proud to have dedicated team members like Bre, and your feedback lets us know we're doing things right. We'll be sure to celebrate her great work and look forward to seeing you again soon"
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Unknown Latys

October 15, 2025

5  out of  5
rating by Unknown Latys
"BRES GREAT !!"
We responded:
"Thanks for your review! We're so glad that Bre was able to provide you with such a great experience. We truly appreciate you sharing your feedback!"
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Kimberly Rodriguez

October 13, 2025

5  out of  5
rating by Kimberly Rodriguez
"Big thanks to Fernanda for assisting me with my renters insurance replacement. She was incredibly helpful, and made the process so seamless!"
We responded:
"We appreciate the 5-star review, Kimberly! We will always strive to provide you with 5-star service!! Have a happy new year!"
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Marc Holzer

October 10, 2025

5  out of  5
rating by Marc Holzer
"I moved from socal to Nevada so I needed to change my insurance. I worked with Britany to make the transfer and to start insurance on my new manufactured home. The entire process took maybe 20 minutes and I’m all set up. Super responsive agency. In today’s world, that’s getting harder to find. I like the way they work. So a five-star recommendation goes to Britany and her team!"
We responded:
"Thank you so much! I'm glad we could help make your move a smooth one and get you all set up with your new home. It was a pleasure working with you, and it truly makes my day to hear that the process was quick and painless. Providing responsive service is what we strive for, and your kind words mean a lot to us. We're excited to have you as part of our Nevada community and look forward to continuing to serve you!"
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yvette Rodriguez

September 29, 2025

5  out of  5
rating by yvette Rodriguez
"Amazing customer service!"
We responded:
"Thank you so much! We really appreciate you taking the time to share your kind words. Hearing that our service was amazing truly made our day."
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Melissa Skidell

September 23, 2025

5  out of  5
rating by Melissa Skidell
"Fernanda went above and beyond getting my insurance declaration sent over to my mortgage company I appreciate everyone in this office so much"
We responded:
"This made our day! We're so glad Fernanda could assist with your insurance declarations. Thanks for being a wonderful customer."
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Steve Fa

September 23, 2025

1  out of  5
rating by Steve Fa
"It sucks I pay to do everything myself and it just keeps going up with no accidents"
We responded:
"Thank you for sharing your feedback. We understand how frustrating it can be to see your rates increase, especially without any recent claims, and we're sorry to hear of your dissatisfaction. As an agency, our goal is to provide the best possible coverage and value, and we want to help you understand your policy and how rates are determined. We encourage all our clients to call us directly at 702-577-1994 to review their coverages and discuss any potential changes instead of submitting online. This ensures any adjustments are made correctly. We'd be happy to go over your policy with you and see what can be done to improve your experience. We look forward to your call and the opportunity to make this right."
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Las Vegas Poolguy

September 22, 2025

5  out of  5
rating by Las Vegas Poolguy
"Sweet and very helpful!"
We responded:
"Thank you for your kind words! Our team strives to provide great service, and it's rewarding to know we were able to help. We truly appreciate your support!"
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Pete Haffey

September 19, 2025

5  out of  5
rating by Pete Haffey
"Many thanks to Fernanda at State Farm for all your help and patience handling my cancellation as I have moved away, you were always very nice to me and replied promptly to my needs, and not to mention I have received the best price as well....very happy with you and State Farm, and will miss the 5 Star treatment I'm sure you give to every customer, the very best, many thanks Pete Haffey 09/19/2025"
We responded:
"Thank you Pete for the kinds words. Allexis is great and I am lucky to have her apart of the team. Welcome to State Farm!"
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Dale Muliere

September 18, 2025

5  out of  5
rating by Dale Muliere
"Fernanda Torres Mares is a Remarkable Employee and asset to your Team at Brittany Sud State Farm. She is extremely knowledgeable and detail oriented and follows through as soon as possible with her customers. My husband and I absolutely count on her for any questions or issues we may have. Thank You Fernanda..."
We responded:
"Thank you so much! We're thrilled Fernanda made such a positive impression. Her dedication and fantastic customer service are a huge asset to our team at Brittany Sud State Farm."